Terms and Conditions – Lavi Park Hotels

1. Booking and Payments

• 1.1. All bookings are subject to availability and confirmation by Lavi Park Hotels.
• 1.2. A deposit or full payment may be required at the time of booking, depending on the selected room or package.
• 1.3. Prices may change without prior notice due to currency fluctuations, seasonal demand, or supplier updates.
• 1.4. Final payment must be completed within the specified timeframe to guarantee your reservation. Failure to do so may result in automatic cancellation.
• 1.5. Booking directly with Lavi Park Hotels ensures the best rates available online, better than third-party or intermediary platforms.

2. Cancellations and Refunds

• 2.1. Cancellation policies vary depending on the room type or package booked; please review specific details before confirming your reservation.
• 2.2. All cancellations must be submitted in writing via email or through our official booking channels.
• 2.3. Refunds, if eligible, are processed according to supplier terms and may be subject to service or processing fees.
• 2.4. No refunds will be provided for services or nights not used once the stay has commenced.

3. Travel Documents and Requirements

• 3.1. Guests are responsible for ensuring all necessary travel documents, including passports, visas, and health certificates, are valid and up to date.
• 3.2. Lavi Park Hotels is not responsible for delays or issues arising from missing or invalid documentation.
• 3.3. Guests must comply with all local laws, health, and safety requirements in their destination.

4. Changes and Amendments

• 4.1. Lavi Park Hotels reserves the right to adjust bookings, room allocations, or itineraries due to unforeseen circumstances such as maintenance, operational changes, or external factors.
• 4.2. When changes are necessary, we will provide reasonable alternatives of similar quality.
• 4.3. Any extra costs incurred due to changes requested by the guest are the responsibility of the guest.

5. Liability and Responsibility

• 5.1. Lavi Park Hotels acts as the official hotel operator and intermediary with third-party service providers (airlines, tours, transfers, etc.), and is not liable for losses, injuries, accidents, delays, or damages caused by these providers.
• 5.2. Guests are responsible for their personal safety, property, and adherence to local laws during their stay.
• 5.3. Travel insurance is highly recommended to cover unforeseen circumstances, including medical emergencies, trip interruptions, or lost belongings.

6. Force Majeure

6.1. Lavi Park Hotels is not responsible for delays, cancellations, or changes resulting from natural disasters, political unrest, pandemics, or other events beyond our control.

7. Privacy Policy

7.1. We respect your privacy. Personal information is collected, stored, and processed according to our Privacy Policy. By using our services, guests consent to the use of their data for booking and service management purposes.

8. Governing Law

8.1. These Terms and Conditions are governed by the laws applicable to the Kingdom of Saudi Arabia. Any disputes will be resolved under the appropriate legal jurisdiction.